Refund Policy

At Monvero Outfitters, we are committed to ensuring customer satisfaction. If you are not fully satisfied with your purchase, we’re here to help.

Returns

We accept returns within 14 days of delivery. To be eligible for a return:

• The item must be unused and in its original condition

• The item must be in the original packaging

Non-returnable items

Certain items are non-returnable, including:

• Underwear and intimate wear

• Clearance or final sale items

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved:

• Refunds will be processed to your original payment method

• Please allow 5–10 business days for the refund to reflect

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Damaged or Incorrect Items

If you receive a defective or wrong item, please contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.

Contact Us

If you have any questions about our Refund Policy, please contact us at:
support@monverooutfitters.com